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Wells Fargo Lead Control Management Officer in Des Moines, Iowa

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wealth and Investment Management (WIM) Operations Control has a new opportunity for a Lead Control Management Officer supporting the Investment Contact Center (ICC). A successful candidate will partner with the business to monitor and assess the operating and control environment on an ongoing basis. A strong desire to learn, high attention to detail, an understanding of key WIM and/or contact center risks, and excellent communication skills are key to the success of this role. The person in this role is expected to exemplify a strong bias for execution, exceptional and deliberate planning, and leadership with integrity.

In this role, you will:

  • Lead complex initiatives designed to mitigate current and emerging risks with broad impact

  • Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area

  • Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies

  • Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area

  • Develop and implement risk monitoring and risk reporting processes and controls

  • Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies

  • Lead Control Management project or virtual teams

Required Qualifications, US:

  • 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Knowledge and understanding of financial services industry and regulations: control, compliance, risk management, or audit operations

  • Experience working in or closely with Wealth and Investment Management lines of business (or external equivalents) sufficient to demonstrate a working knowledge of their products/services, key processes/systems, and organizational structure

  • Working knowledge of the enterprise Risk Management Framework (RMF) concepts and policies across risk types (regulatory, financial crimes, credit, operational, etc.), including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.

  • Ability to identify risk factors and ensure enactment of appropriate controls

  • Strong risk management and compliance skills

  • Experience working with changing priorities and deadlines

  • Ability to exercise independent judgment to identify and resolve problems

  • Experience with Shared Risk Assessment Platform (SHRP). Including RCSA activities, Issue Management, Risk Measurement and Compliance modules

  • Strong organizational skills, ability to work independently and on multiple initiatives concurrently.

  • Strong analytical and critical thinking skills as well as ability to gain an understanding of and evaluate the internal controls of previously unfamiliar areas.

  • Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities

  • Excellent verbal and written communication skills and the ability to effectively influence in all levels of management and staff.

  • Strong project management and execution skills, including the ability to manage multiple engagements simultaneously while delivering all commitments on time and with high quality

  • Ethical integrity and demonstrated ability to assess and determine when to raise concerns and escalate

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


Req Number: R-176759-4

Updated: Wed Jun 22 17:02:18 GMT 2022

Location: Des Moines,Iowa